In view of the fact that ViVo Xplay 5 and ViVo Xplay 6 are in the same series, I combine their problems and provide a solution. To solve the data recovery problem of Android phone, it would have to mention ViVo Data Recovery
ViVo Data Recovery is a professional data recovery software, which can be used to restore messages, contacts, photos, music, video, call history and other documents. Not only can ViVo Xplay 5/6 and any other ViVo smartphones use it, Samsung, HUAWEI, LG, SONY, ZTE and other Android phones can also use it. At present, it is compatible with more than 6000 kinds of Android devices. In addition, it can ensure the integrity of the data, which is the phone data will not be damaged and lost. More importantly, even if you are not familiar with this software, you can easily use it, because its interface design is intuitive, the steps are simple. Here you need to pay attention to is that if you delete data with a professional software, the deleted data may not be restored.
One Click to Recover Deleted Data from Your ViVo Xplay 5/6
Step 1. Connect your ViVo Xplay 5/6
Launch the program on your computer, and select "Data Recovery" among all the toolkits.
Then, use the USB cable to connect vivo Xplay 5/6 to your computer. And you should open the USB debugging on the phone. The program will automatically pop up a window to remind you.
If your Android os version is 4.2.2 or above, there will be a pop up message on your Android phone, tap on OK to allow USB debugging.
Step 2. Select file types to scan
Check the data you want to recover from all file types. By default, all file types are checked. You can cancel the file types that you don't want to recover. Then click "Next".
Step 3. Select scan mode to scan your ViVo Xplay 5/6
You need to select a scan mode. The program offers two modes, one is the "Standard mode", and the other is the "Advanced mode". Choose one according to your needs, click "Start".
Note: There might be a Superuser authorization appearing on your device during the scan. If you get it, click "Allow" to continue. If not, just skip this step.
Step 4. Select data and recover them from ViVo Xplay 5/6
At the end of the scan, the recovered data are displayed in the main windows. So, you can select the file by preview. When you have checked the data you need to recover, click "Recover".