How to Recover Data from a Broken Samsung Galaxy Phone

Samsung phone or tablet screen broken and black, but have important data like photos, videos, contacts, message on the phone? Do not want to fix the broken device any more, but how to restore data from a broken Samsung phone?

If your Samsung devices' screen broke up, the most easiest ways to restore your data from your Samsung phones and tablets is by USB cable or using Samsung Kies. Well if you didn't backed up your files, didn't stored them to your SD card and you didn't even turned on the USB debugging on your Samsung, and you have also tried KIES but still can not to restore your data, well this post can help restore your data from a broken Samsung Galaxy phones with ease.

Samsung Galaxy Recovery is an all-in-one data recovery and managment tool, which can not only restore lost and deleted data including contacts, photos, videos, call logs, text messages, WhatsApp messages and more from any of your Samsung smartphones, but also restore files from a bricked/broken/damaged Android devices, as well as restoring data from Android SD cards with a click.

Free download the trial version of Samsung Galaxy Recovery software and follow the steps below to have a try.


Easy Steps to Recover Data from a Broken Samsung Galaxy Phone

Step 1. Install and Launch Samsung Galaxy Recovery

After downloading the software, install and run the program on your computer, then you can see the window as below.

Now, please take out your USB cable to connect your Samsung phone to computer.

Step 2. Choose a Recover Mode and Select Data to Scan

When your phone is recognized, please choose "Android Broken Data Recovery" in the left column. Then you are allowed to select the file types you want to recover on the right of window, after that, click on "Start" to go on.

Step 3. Choose a Phone Fault Type

Now, you need to choose a phone fault type. Please select "Black Screen (or the screen is broken)" option at the right side.

Then on the new pop-up window, choose the correct "Device Name" and "Device Model" for your Samsung phone. Currently this function only works for some of Samsung devices in Galaxy S, Galaxy Note and Galaxy Tab series. If done, please click on "Next".

Step 4. Enter Download Mode and Analyze Your Phone

After choosing the fault type, you are allowed to enter download mode on your Samsung phone. Just need to follow the three simple steps in the below window.

Once your phone has entered download mode, the program will automatically analyze your phone and scan the data inside it.

Step 5. Recover the Selected Data on Samsung Phone

After scanning, all the found data on your device will be listed, you can preview them one by one, including contacts, messaging, call history, WhatsApp and so on, then simple click "Recover" to save all the precious data you need.


  1. My Verizon note 3 is not listed so the download did not work. Are there any other options for me? Or ideas?

    1. Hello, the program is supported to Verizon Note 3, if it can not detect your phone, you can click the link on the window: "Can not find my device", hope this can help you.

  2. This comment has been removed by a blog administrator.

  3. Does it support Obi s507? I couldn't seem to find it listed
    I need to transfer some files, but couldn't do so since my phone screen cracked

    1. Supported Devices:

      Samsung Galaxy Note: Note 3, Note 4, Note 4 Edge, Note 5, Note 5 DUOS, Note 8, Note II
      Samsung Galaxy S: S3, S4, S4 Active, S4 LTE-A, S4 Mini, S5, S5 Duos, S6, S7
      Samsung Galaxy Tab : Tab 2 7, Tab Pro 10.1, Tab Pro 8.4, Tab S 8.4, Tab2 10.1
      and so on...(Including some new models)

  4. Phone only enters android system recovery screen, nothing like what your pics show

    1. Hello, you need to enter your device into the download and allow the program to analyze your device.